Operational capability

Bango operates a cloud based service with uptime levels that go beyond Carrier Grade ensuring we provide continual service to the giants of mobile including Google, Microsoft, Amazon, BlackBerry, Mozilla and Facebook.


Platform Operations Center

The Bango Platform Operations Center (POC) is staffed 24/7 and provides the facilities for our team to pro-actively manage all billing integrations and content partnerships.

Mobile operator and app store integrations are managed across multiple internet feeds for maximum resilience. We check in real-time for the fastest and most reliable, direct route to connect our mobile payments traffic globally.

POC monitor the individual payment transactions, the on-going conversion rates, and validate that all connections are operating correctly. Engineers are immediately on hand to help our customers when problems arise.

Network security

Network security

Bango achieves the highest levels of security. The network is protected by multiple layers of security, with next generation redundant firewalls, application firewalls and an intrusion detection/prevention system.

Specialist third party vulnerability and security specialists are used to complete regular network and application layer scanning, in accordance with PCI and DSS security standards.

A robust application and infrastructure audit log is maintained, this includes system configuration and access.

Physical security

Physical security

Bango servers are hosted at Tier 3 and Tier 4 facilities that are accredited to ISO 27001 and are home to many of the world’s financial institutions and internet exchanges.

The facilities feature 24-hour manned security, biometric access and video surveillance.

Bango’s colocation facilities are powered by 100% renewable power, each with UPS and backup generators. All systems services and circuits are closely monitored by Bango engineers and the co-location providers.

Service levels

Service levels

Mobile operators and digital merchants receive a comprehensive SLA service, covering service availability, uptime, payment transaction latency, and incident service levels.

Bango follow the industry-leading ITIL framework to manage our infrastructure and provide customers with tools to proactively track incidents should they occur.