Customer Update January 7th, 2008
Supporting you in 2008
We know how crucial it is that you have the support you need when you need it. By making frequent use of the five free services outlined below you can use our knowledge to squeeze the most out of your Bango service.
We make a wealth of information available to you, speedily delivered with a minimum of fuss, enabling you to grow your business and be successful on the mobile web.
Helping you to help yourself
Bango Forums - these are an excellent resource enabling you to share information with the industry. A lively community is ready and waiting to help you out with practical advice and tips. Benefit from the experience of your peers in the mobile community as well as the Bango team. Or just let off some steam!
Bango Service Blog - Updated daily with service issues, new releases and hints and tips. This is where we share our valuable knowledge with you about the network operators, new schemes and the Bango system. Subscribe to our daily blog digest and keep your finger on the pulse.
Knowledgebase - for instant answers 24/7 make use of our frequently updated knowledgebase. You can subscribe to a particular answer if you want to be notified of updates.
Email updates- watch your inbox to keep up-to-date with service announcements, promotions and best practice guidelines. We will also let you know about upcoming webinars, directory auctions and other events.
Live webinars and tutorial videos- these events distil knowledge and experience on a variety of topics into online presentations and short videos. Recent free webinars and tutorials have covered the Bango Button and how to promote your site using the Bango Directory. We hope to see you online for one of these events soon, watch your inbox or our blog for registration details.
Helping Bango to help you
We are committed to providing you with high quality services. We want you to experience an excellent standard of service every time you contact us, through knowledgeable and helpful staff and efficient, reliable systems and processes
Much of the work we do is based on feedback from you. If you have any suggestions for us please let us know by email or by posting in the feedback section of the Bango Forums.
Our Customer Service team are also available via e-mail, live chat or telephone (log in to bango.com for details).
Kind Regards
Bango Customer Services
Explanation of Sales figures
If you have permission to see the sales figures for your packages, these are shown above. Please note that these figures are total sales for your content. If you don't have any sales figures in the email, then the person who set up the Bango package has not given you permission to see this data.
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