Customer Update 12th May 2008
Safe Subscriptions
Are your subscriptions safe? The regulatory body: Phonepay Plus has had a number of concerns lately about the reliability of the STOP mechanism for cancelling subscriptions.
Luckily, for content providers who use Bango to manage their subscription service, this is automatic, no matter what different package you are on. So you can sit back and relax!
If a user wishes to end the subscription, and it is being managed through Bango, it is automatically cancelled. This cancellation also applies to any marketing opt-in information that the user has accepted in relation to the cancelled subscription.
If you are managing your subscriptions through another provider or on your own please ensure that the STOP mechanism is adhered to. There have been a number of content providers having to accept fines from Phonepay Plus because of this disability.
Have you seen the new Bango website?
We have changed the look and feel of the website and we would like to know what you think. Email support@bango.com
and let us know.
Kind regards
Bango customer services
Explanation of Sales figures
If you have permission to see the sales figures for your packages, these are shown above. Please note that these figures are total sales for your content. If you don't have any sales figures in the email, then the person who set up the Bango package has not given you permission to see this data.
To view past customer updates, click here
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