Careers

Bango are looking to appoint a Director of Technical Service Management (DTSM), to join the Managed Service & Support (MS&S) team, taking ownership of the existing TSM function, and driving its next phase of evolution. Already an established team, TSM’s build and maintain strong technical relationships with our partners and ensure that we consistently deliver world class support for customers of the Bango platform. As the DTSM you will report directly to the Vice President of Managed Services and Support, operating within the wider COO organization and will work with other leaders across the business to drive the right behaviours, processes and collaboration needed to ensure that Bango excel. The TSM function helps ensure that Bango are seen as a highly valued ‘trusted partner’ by our many high-profile customers.

In this product marketing role, you will be responsible for creating the product promise, managing the product offer, and communicating the product propositions that differentiate the Bango Digital Vending Machine, focusing on the merchant (content provider) proposition. You will lead every aspect of the product journey – from market analysis, proposition development, market positioning, naming, pricing, understanding the competitive landscape, feature prioritization and external communications. The goal is to create a market-winning product for subscriptions merchants. As the product marketing lead you will develop and deliver the marketing plans and sales materials that make the Digital Vending Machine a winning proposition with subscriptions merchants. This is a high-influence role for securing the success of the Bango Digital Vending Machine with many of the world’s leading subscription service providers (such as Netflix, Amazon, Microsoft, Disney) to thrive. Bango has successfully won early adopters over to this product, but only touched the surface on the market potential. This role is perfect for an ambitious and results driven individual that has the desire, intellect and energy to shape the future of the subscriptions market. This role is part of a broader subscriptions bundling Marketing team at Bango. The other members of the marketing team include marketing communications professionals, so while you will be a contributor, marketing comms will not be the focus of the role. This role is perfect for someone that is inspired by the challenge of taking an innovative product, breaking open a new market and delivering exceptional value to the world’s biggest media and subscription merchants.