Too much of a good thing?
Subscription service providers can’t keep up. On the one hand, consumers love subscription services — searching for more choices. At the same time, they’re overwhelmed by the sheer volume and fragmentation of subscriptions. In other words, they want the best of both worlds.
If the subscriptions industry cannot solve these apparent competing demands, there is a risk that consumers will turn away from the benefits of the subscriptions model, or satisfy their demand for content from alternative sources.
Almost a third (28%) of consumers we surveyed believe online piracy is the only way to access all of the content they want.