Bango enables content providers to reach more paying customers through global partnerships. Bango revolutionized the monetization of digital content and services, by opening-up online payments to mobile phone users worldwide.
Today, the Digital Vending Machine® is driving the rapid growth of the subscriptions economy, powering choice and control for subscribers.
The world’s largest content providers, including Amazon, Google and Microsoft trust Bango technology to reach subscribers everywhere.
Bango, where people subscribe.
Role
At Bango, the Continuity and Risk Lead (CRL) reports directly to the VP of Managed Services and Support (MSS) and is responsible for the daily management and strategic development of Bango’s continuity and risk frameworks. You will safeguard Bango’s resilience and security by ensuring full compliance with ISO 22301 (the global standard for business continuity) and ISO 27001 (the leading international standard for information security management) standards, while shaping and embedding controls that strengthen our continuity, risk, and information security posture.
You will design, implement, and manage risk and continuity policies and frameworks.
Responsibilities
· Lead enterprise risk management: Own the identification, evaluation, and prioritization of risks across Bango’s operations, information systems, and third-party relationships. Maintain integrated risk processes, train functional risk owners, and provide regular insight-driven updates to the ELT and Board on risk posture, resilience, and control effectiveness. · Lead and manage the BCMS (Business Continuity Management System) for Bango: Ensuring it is fully embedded, effective and ISO 22301-compliant. Coordinate BIAs (Business Impact Analysis), continuity planning, and at least one annual continuity exercise (e.g., simulations or DR tests) to validate readiness and drive continual improvement. · Certification and audit oversight: Lead the implementation and maintenance of ISO 22301 and support the Information Security team on ISO 27001 compliance. Coordinate internal and external audits, oversee corrective actions, and ensure Bango remains audit-ready at all times. · Incident and control management: Ensure incidents with tangible impact are accurately recorded, linked to enterprise risks, and drive improvements. Collaborate with the Security Incident Response Team on investigations, ensuring lessons learned feed back into continuity plans, risk registers, and control enhancements. · Third-party risk management: Own the supplier due diligence process by maintaining a comprehensive supplier repository, conducting regular risk assessments, and promoting organization-wide awareness of third-party risk policies and standards. · Awareness, training, and documentation: Lead the design and delivery of risk and continuity training programs, fostering a security- and resilience-conscious culture. Maintain accurate and accessible documentation (policies, procedures, and frameworks) supporting ISO standards. · Metrics and continuous improvement: Collect and analyze enterprise-wide risk and continuity metrics, track KRIs, and identify trends or gaps requiring attention. Provide actionable reporting to senior stakeholders and use data to strengthen Bango’s overall resilience.Essentials
· Proven experience leading Business Continuity Management Systems (BCMS) and achieving ISO 22301 certification, including planning and executing internal/external audits and corrective actions. · Strong track record of third-party risk management and supplier due diligence processes. · Skilled in developing and delivering risk and continuity training and awareness programs across all levels of an organization. · Ability to interpret and report on risk metrics and KPIs to executive leadership and Board-level stakeholders. · Hands-on experience designing and leading business continuity exercises (e.g., simulations, recovery testing, tabletop exercises). · Familiarity with ISO 27001 and supporting information security compliance and incident response processes. · Excellent stakeholder management skills with the ability to influence and drive a culture of resilience.Desirables
· Professional certifications such as MBCI (Member of the Business Continuity Institute), CRISC, CISSP, or equivalent. · Knowledge of additional regulatory compliance frameworks (e.g., NIST, SOC 2, DORA). · Prior exposure to global operations and managing continuity and risk across multiple regions and jurisdictions. · Strong knowledge of GRC platforms and risk management tools, including automation of risk reporting and metrics. · Experience collaborating with executive leadership and customer stakeholders during major incidents or strategic risk initiatives.Benefits
- A friendly, informal working environment
- Your own Bango buddy – to help you settle in
- Bendi-time (flexible working hours)
- Bango social events
- Choose your own headphones, keyboard & mouse
- Generous share option scheme
- Private Medical Insurance
- Health Cash Plan
- 25 days holiday a year increasing to 28 days with 4 years’ service
- Cycle to work, gym discount
- Weekly Pilates & Yoga classes (virtual)
- Financial support for employee activity groups and charitable activities
- Free fruit, drinks and snacks, limitless tea, coffee and good quality espressos
- Company branded hoodie… to keep you happy and comfortable
- Group personal pension scheme
- Life assurance
- Employee Assistance Program
- 1Password
- Income Protection
- Bango branded Chilly’s bottle and coffee cup
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